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Our Guarantee
Our 100% guarantee applies to all our acoustic products when you contact us in advance of your purchase for our recommendations and expertise. Please give us a call first so that we can ensure you are purchasing the right product for your soundproofing application. We guarantee you'll be glad you spoke to an expert for your solution. We are even on call extended hours for your convenience.
Please note OUR 30 DAY RETURN POLICY* gives you plenty of time to consider your purchase. If for any reason you are not satisfied, you can return any item in its original condition and original packaging within 30 days of the date of shipment for a refund or exchange (Please Note: Restocking fees will be applied. Items which shipped to you at our cost (FREE SHIPPING) will incur a 25% restocking fee.*). Please contact us first to obtain a Return Authorization Number.
Need to Return an Item for Refund? Please follow the steps below:
- Give us a call or email us to receive a Return Authorization Number.
- Ship back your item in its original condition for a refund of the purchase price*. It's that easy!
*Product must be returned to our warehouse 30 days from the date of delivery. Restocking fees apply (15%-25% depending on the item). Items must be returned within 30 days in new condition from the original ship date, and at the buyers expense.
Thank you for allowing us to serve your soundproofing needs.