Frequently Asked Questions

1.  How can I contact you?

2.  What is your Return Policy?

3.  Do You Offer International Ship? (Outside of the USA)

4.  Do Audimute Absorption Sheets Block Noise?

5.  Will Audimute Sheets Work for Me?

6.  Will Audimute Sheets help keep the neighbors and police away?

7.  How will Audimute Sheets Help?

8. What is the difference between Audimute Sound Absorption Sheets and a moving blanket?

9. Can I cut Audimute Sheets to size?

10. How Can I Enhance the Look of the Audimute Absorption Sheets?

11. How can I mount MegaClips to concrete?

1.  How can I contact you?
     Click on the Contact Us link in the Customer Service menu.

2.  What is your Return Policy?
     Please note OUR 30 DAY RETURN POLICY* gives you plenty of time to consider your purchase. If for
     any reason you are not satisfied, you can return any item in its original condition and original
     packaging within 30 days of the date of shipment for a refund or exchange (Please Note: Restocking
     fees will be applied. Items which shipped to you at our cost (FREE SHIPPING) will incur a 25%
     restocking fee.*). Please contact us first to obtain a Return Authorization Number.

      Need to Return an Item for Refund?  Please follow the steps below:

      1. Give us a call or email us to receive a Return Authorization Number.
      2. Ship back your item in its original condition for a refund of the purchase price*. It's that easy!

      *Product must be returned to our warehouse 30 days from date of delivery. Restocking fees apply
      (15%-25% depending on the item). Items must be returned within 30 days in new condition from the
      original ship date, and at the buyers expense.

      Thank you for allowing us to serve your soundproofing needs.

3.  Do You Offer International Ship? (Outside of the USA)
     Audimutesoundproofing.com has partnered with a trusted third-party company, iShopUSA to fulfill
     orders for our international customers. Simply put any items you wish to purchase in your shopping
     cart and choose the "international checkout" option. The items will automatically be transferred into an
     iShopUSA cart. You may pay with international credit cards, PayPal & bank wire transfers.  iShopUSA
     will process your payment and guarantee delivery. Once your order is completed, all inquiries should
     be directed to iShopUSA Customer Service Department.

4.  Do Audimute Absorption Sheets Block Noise?
     NO! Audimute Sheets are for sound absorption and are not intended to be an STC solution for
     blocking/isolating sound. Sound absorbing products reduce and absorb reverberation
    (reflected sound) within a space. Bottom frequency (lower spectrum of sound) cannot be absorbed!
     Audimute Sheets will not eliminate low frequency sound.

5.  Will Audimute Sheets Work for Me?
     When you have a soundproofing issue – once you remove the mid range and high end frequencies,
     you will find the only thing left is the bottom end. One will need to remix or rebalance for the room.
     Otherwise it will seem as though you increased volume on your bass – and you really just absorbed
     the mids and highs. You will not have to play as loud to be heard. You will not be competing with the
     deflection of sound off the walls and dense surfaces of the space. Result of using Audimute sheets in a
     recording studio – dry, unaffected sound that can be manually engineered for effect later in the mix
     down process. Utilizing Audimute will give you just the sound – true sound minus any flutter or room
     effect. Can be engineered to your liking later in the mixing stage.

6.  Will Audimute Sheets help keep the neighbors and police away?
     Once the highs & mids are removed, the bottom range is much more tolerable by neighbors provided
     there is no structural noise. Audimute sheets will eliminate visits by the police and angry neighbors to
     your practice space.

7.  How will Audimute Sheets Help?
     Audimute Absorption Sheets:

• Clean Up Your Sound - Provide for clearer sounding music – eliminate the ‘Shouting Contest’ as you can hear every member of the band more evenly, without the competing deflecting sound waves. This separation of instruments allows musicians to find their mistakes in timing and pitch, correcting your band harmonies.
• Save Your Hearing – Reduce exposure to harmful/dangerous volume levels
• Make Neighbors/Housemates Happier
• Save the Planet – Audimute is made from recycled materials. It’s a safe & natural product.