Frequently Asked Questions

1. How can I contact you?
2. What is your Return Policy?
3. Do You Offer International Ship? (Outside of the USA)
4. Do Audimute Absorption Sheets Block Noise?
5. Will Audimute Sheets Work for Me?
6. Will Audimute Sheets help keep the neighbors and police away?
7. How will Audimute Sheets Help?
8. What is the difference between Audimute Sound Absorption Sheets and a moving blanket?
9. Can I cut Audimute Sheets to size?
10. How Can I Enhance the Look of the Audimute Absorption Sheets?
11. How can I mount MegaClips to concrete?
12. Room Analysis

Answers...

1. How can I contact you?

   Click on the Contact Us link in the Customer Service menu.

   Back to Top

2. What is your Return Policy?

   Please note OUR 30 DAY RETURN POLICY* on standard/stocked products gives you plenty of time to consider your purchase. If for any reason you are not satisfied, you can return the item in its original condition and original packaging within 30 days of the date of shipment for a refund or exchange. Custom items (including image panels) and special order items may not be returned.
   
   Please Note: Restocking fees will be applied. Items which shipped to you at our cost (FREE SHIPPING) will incur a 25% restocking fee.*). Other Restocking fees may apply (15%-25%). Please contact us first to obtain a Return Authorization Number.
   
   Need to Return an Item for Refund?  Please follow the steps below:
   
   1. Give us a call or email us to receive a Return Authorization Number.
   
   2. Ship back your item in its original condition for a refund of the purchase price*. You pay return shipping. We recommend using a shipping method that can be tracked and insured. Your return can only be credited after we receive the items in original condition. It's that easy! 

   *Product must be returned to our warehouse 30 days from the date of delivery. Restocking fees apply (15%-25% depending on the item). Items must be returned within 30 days in new condition from the original ship date, and at the buyers expense.

   Thank you for allowing us to serve your soundproofing needs.

   Back to Top

3. Do You Offer International Ship? (Outside of the USA)

   AudimuteSoundproofing.com has partnered with a trusted third-party company, Bongo International to fulfill orders for our international customers. Simply put any items you wish to purchase in your shopping cart and choose the "international checkout" option in the header of your shopping cart. You may pay with international credit cards, PayPal and bank wire transfers. Bongo will process your payment and guarantee delivery. Once your order is completed, all inquiries should be directed to Bongo. For more information, see our International Shipping information page. For Canadian customers, please see our Shipping to Canada information page.
   

   Back to Top

4. Do Audimute Absorption Sheets Block Noise?

   NO! Audimute Sheets are for sound absorption and are not intended to be an STC solution for blocking/isolating sound. Sound absorbing products reduce and absorb reverberation (reflected sound) within a space. Bottom frequency (lower spectrum of sound) cannot be absorbed! Audimute Sheets will not eliminate low frequency sound.

   Back to Top

5. Will Audimute Sheets Work for Me?

   When you have a soundproofing issue – once you remove the mid range and high end frequencies, you will find the only thing left is the bottom end. One will need to remix or rebalance for the room. Otherwise it will seem as though you increased volume on your bass – and you really just absorbed the mids and highs. You will not have to play as loud to be heard. You will not be competing with the deflection of sound off the walls and dense surfaces of the space. Result of using Audimute sheets in a recording studio – dry, unaffected sound that can be manually engineered for effect later in the mix down process. Utilizing Audimute will give you just the sound – true sound minus any flutter or room effect. Can be engineered to your liking later in the mixing stage.

   Back to Top

6. Will Audimute Sheets help keep the neighbors and police away?

   Once the high and mids are removed, the bottom range is much more tolerable by neighbors provided there is no structural noise. Audimute sheets will eliminate visits by the police and angry neighbors to your practice space.

   Back to Top

7. How will Audimute Sheets Help?

   Audimute Absorption Sheets:
   
   • Clean Up Your Sound - Provide for clearer sounding music – eliminate the ‘Shouting Contest’ as you can hear every member of the band more evenly, without the competing deflecting sound waves. This separation of instruments allows musicians to find their mistakes in timing and pitch, correcting your band harmonies.
   • Save Your Hearing – Reduce exposure to harmful/dangerous volume levels
   • Make Neighbors/Housemates Happier
   • Save the Planet – Audimute is made from recycled materials. It’s a safe & natural product.

   Back to Top

8. What is the difference between Audimute Sound Absorption Sheets and a moving blanket?

   Although Audimute Absorption Sheets and moving blankets are both manufactured by a high speed stitching process and may look similar, they are not in the same league!

   Audimute Sound Absorption Sheets are made of 100% natural fibers (cotton & wool.) They are engineered for acoustic performance and have been proven effective (.70 NRC and higher) both in the lab and in thousands of applications for over a decade.

   Audimute Sound Absorption Sheets are manufactured in the USA to higher quality standards than moving blankets, furniture pads, etc. Moving blankets are composed of Shoddy (industrial textile waste or floor sweep = material not acoustically effective and lacking consistent sound absorption results)

   Click Here to Compare Audimute Absorption Sheets to a moving blanket

   Back to Top

9. Can I cut Audimute Sheets to size?

   NO! Audimute Sheets are a quilted product, cutting them is not recommended. Instead sheets can easily be folded to fit your personal size requirements.

   Back to Top

10. How Can I Enhance the Look of the Audimute Absorption Sheets?

    While our customers love the effectiveness of our Sound Absorption Sheets, we do frequently receive questions and suggestions in regard to the sheets aesthetics. We would like to share with you some ideas for improving the sheets aesthetics.

    Many of our customers have framed the sheets. Others have covered the sheets with fabric.

    Our most frequently asked question is whether the sheets can be dyed or painted. The product cannot be dyed or painted with ordinary dyes or paint as it will alter the products effectiveness, reducing the product’s absorption ability.

    We have found, however, a fabric spray, which will not permeate the fabric and reduce the effectiveness of the sheets. Upholstery Fabric Paint can be found at www.fabricspraypaint.com

    According to Simply Spray, Upholstery Fabric Paint covers approximately 17 square feet evenly. However, coverage will vary depending on color desired.
    

    Click Here For Creative Installations
    

    Feel free to contact us with any additional questions regarding Audimute Absorption Sheets.

    
    

    Back to Top

11. How can I mount MegaClips to concrete?

    To mount our MegaClips to concrete, purchase a liquid adhesive product like Liquid Nails and place it on the back of the MegaClip. Place the MegaClip on the concrete. Put a piece of strong tape over the MegaClip, holding it in place, and leave it in place for 24 hours. Remove the tape - the MegaClip is now ready to hold your Audimute!

    Back to Top

12. Room Analysis

    
    
    Your Free Room Analysis:
    
    

    Back to Top